Law firms are buying generative and agentic AI faster than they have adopted any technology, ever, but most are not getting the returns they were promised or anticipated. The reason is not the software, and it is not the models. The firms capturing real value are doing something different before, during, and after the purchase: they are engineering for a positive return on their investment, rather than hoping for it.
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With smaller legal technology budgets than their Big Law cousins, Mid-Law firms are cautiously making investments in AI tools with an eye on utilizing the technology in low-risk and cost-effective ways.
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With smaller legal technology budgets than their Big Law cousins, Mid-Law firms are cautiously making investments in AI tools with an eye on utilizing the technology in low-risk and cost-effective ways.
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