Overview
Unbiased Consulting focuses on law firm operations improvement through increased efficiency and effectiveness and cost reduction. Results are accomplished through organic change as well as via mergers, acquisitions and integrations — in all cases, our consultants deliver real, measurable improvements that significantly reduce waste and improve economics.
Business Operations Improvement
Our Lean-certified consultants adapt the Toyota Production System methodology to legal "best practices," focusing on eliminating waste to improve cycle time, reduce cost, and speed client delivery — including streamlining and automating document creation, negotiation, execution, and sharing workflows.
Merger/Acquisition Integration
As law firm combinations increase, results often fall short of desired outcomes because firms focus heavily on people while under-investing in practice process integration. We help you achieve your combination's true intended outcomes through regimented planning, program management, and change management and communications.
Operational Areas We Assess and Improve
- information technology/IT
- accounting/finance
- human resources
- business intake and conflicts
- marketing
- business development
- litigation support/eDiscovery
- practice support
- IP operations
- library/legal research
- information governance/records management
- knowledge management
- legal project management
- pricing
- docket
- IP docket
- lawyer work request management
- print/copy center (in and outsourcing)
- mailroom (in and outsourcing)
- paralegal management
- legal assistant and lawyer support management
What We Accomplish
Outcomes we deliver through these services
Practical, hands-on engagement designed to move your organization forward.
Empower Your Team
We equip your people to make positive changes in their daily work.
Lead Improvement Projects
We reduce cost, increase productivity, and make you more competitive.
Build Internal Capacity
Our unique Train-the-Trainer program leaves the capability with you.
Innovate Delivery
Learn to be innovative in the delivery of legal services.
Our Approach
Proven concepts, tools & techniques
Process mapping and Lean, Six-Sigma and Agile concepts help you visualize your workflows and redesign your processes for measurable results.
Eliminate stress points and bottlenecks
Increase your efficiency
Allocate your resources more effectively
Create a more agile, productive, profitable organization