Unbiased Consulting

White Paper: Modernizing Associate Work Allocation in Law Firms

Introduction Law firms today face increasing pressure to modernize their operations to remain competitive, efficient, and attractive to talent. A critical area ripe for transformation is associate work allocation. Traditional models, where partners assign tasks directly based on personal discretion, are no longer sufficient to meet the demands of a modern legal workforce. This approach

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Unbiased Consulting Teams with Clark Hill and BigHand to Improve Collaboration and Future-proof Talent While Improving Administrative Support Services for Lawyers

AM Law 200 firm Clark Hill optimized task delegation and improved workflows with BigHand across 29 locations. 20,886 tasks completed in one month 30 LAA teams supported Material Tasks and Teams Supporting the firm’s lawyers Changing working practices, including the shift to hybrid working, combined with the scarcity of skilled legal support staff is compelling

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Unbiased Thinking: A Blueprint for Your Law Firm Billing & Collections Transformation

we find that law firms generally experience a similar set of common challenges and costs tied to inefficient billing and collections practices. These can be quite significant — at some firms, we have seen profitability drag exceeding 6%.
This is a cost no firm can afford; and to that end, the following offers a blueprint for how Unbiased Consulting advises clients when they wish to transform billing and collections.

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Navigating Staffing Challenges in Law Firms: Embracing Legal Assistant Teaming

So, what exactly is “legal assistant teaming”? At its core, it’s a modern approach for structuring legal assistant support, akin to the proven team-based approach adopted in areas such as office services, information technology, mailroom operations, and records departments. Law firms over the years recognized the value in combining the talents of individuals into cohesive teams for enhanced efficiency and economies of scale – a successful strategy now being applied to the legal assistant support model.

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Modernizing the Law Firm Administrative Support Model

Business Problem: Law firms require more efficiency and effectiveness to service a multitude of lawyer support tasks and requests.  Importantly, considerable (millions) of dollars of cost savings opportunities exist related to the rebalancing of administrative support delivery.   Those opportunities include: Cost savings, Efficiency improvement, Productivity enhancement, Cycle time reduction and Improved client service. Pre-COVID Administrative Support

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