Case Studies

Unbiased Consulting Teams with Clark Hill and BigHand to Improve Collaboration and Future-proof Talent While Improving Administrative Support Services for Lawyers

Case Studies / /

AM Law 200 firm Clark Hill optimized task delegation and improved workflows with BigHand across 29 locations. 20,886 tasks completed in one month 30 LAA teams supported Material Tasks and Teams Supporting the firm’s lawyers Changing working practices, including the shift to hybrid working, combined with the scarcity of skilled legal support staff is compelling […]

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Modernizing the Law Firm Administrative Support Model

Case Studies / /

Business Problem: Law firms require more efficiency and effectiveness to service a multitude of lawyer support tasks and requests.  Importantly, considerable (millions) of dollars of cost savings opportunities exist related to the rebalancing of administrative support delivery.   Those opportunities include: Cost savings, Efficiency improvement, Productivity enhancement, Cycle time reduction and Improved client service. Pre-COVID Administrative Support

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Law Firm Administrative Operations Improvement – Avoid Adding Headcount – a Case Study

Case Studies / /

This large east coast based national law firm historically added administrative and operations headcount to support its rapid expansion. Instead of exploiting new ways of working, it increased its overhead burden, depressing profits. The client approached Unbiased Consulting looking for ways to support the firm’s lawyers and clients and deliver work more quickly, efficiently and

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Improving Law Firm and/or Client Profitability – a Case Study

Case Studies / /

By Dan Safran – Unbiased Consulting Unbiased Consulting successfully assisted a large, US-based law firm to significantly improve profitability of work performed for one of its largest clients. Unbiased Consulting completed a four (4) week, focused evaluation of work performed by the law firm, for a long term, high revenue client. The firm spent years

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Improving Law Firm Business Productivity through Process and Automation – a Case Study

Case Studies / /

Objective: Unbiased Consulting was engaged by a 700-lawyer global law firm to develop an broad ranging roadmap to sync to future scale. Over multiple years, the firm’s operational strategy, processes, the operations organization and automation lagged the needs of the practices and business.  The goal of the firm is to achieve significant upward growth and

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Death of the Hourly Rate and The Critical Need for Matter Planning
February 19, 2025

Applying knowledge gained from industry experts, this webinar presentation will show you how to effectively plan and price, allowing you to increase resource productivity while reducing legal spend. It’s finally time to shift the hourly rate paradigm and institute process improvements in support of better matter oversight and “win-win” billing relationships. Come learn how.

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