March 27, 2022

Unbiased Consulting’s law firm clients often think that implementation of new or or updated New Business or Client Intake / Conflicts software will solve their needs to reduce risk, speed matter openings, better align work to practice and/or firm goals, and improve profitability.

The truth is that none of this occurs with the implementation of new software, rather, it is the policies, ethical, business and financial risk reviews, conflicts clearance, engagement and waiver letter processing, matter opening and related processes, the resourcing and skilling of the business intake, conflicts and lateral team members and organizational model, that makes the difference. The technology and automation is there to support the policies and processes performed by the team members.